Four County

Reporting Unsafe Conditions

Foreign objects on poles are dangerous to our linemen.
Foreign objects on poles are dangerous to our linemen.

Four County Electric performs periodic inspections and maintenance on the electrical system. These inspections are performed by meter readers, service men and other line service personnel. The inspections are an effort to maintain a complex system to provide safe and reliable electricity.

As a member, you can help Four County Electric provide safe and reliable electric service. Report potentially hazardous conditions such as:

  • Low or downed power lines
  • Broken insulators
  • Broken or leaning poles
  • Objects such as antennas, satellites other equipment near power lines
  • Vines growing on poles
  • Unlocked underground cabinets
  • Washouts or exposed wire near underground equipment
  • Children climbing on substation fences or utility poles

Downed power lines can be deadly.
Downed power lines can be deadly.Unlevel Padmount transformer
Unlevel Padmount transformer

Downed Power Lines

If you discover a low or downed line make sure you do the following:

  • Consider all wires ENERGIZED.
  • Secure the area to insure that others stay clear. You may have to stay at the location until someone can call Four County Electric.

If you are in a vehicle that has contact with a line, stay inside. You can use your cellular phone to call for help. As others approach, warn them not to touch the vehicle and have them to call for help.

Please report any visible damage to our electrical system. We will dispatch maintenance crews for repairs.

Hurricane Florence Recovery Update

6 p.m. 9/23/18 -  Four County EMC has restored service to more than 99 percent of its members as of Sunday afternoon. 

The remaining services are either inaccessible because of flooding, washed out roads or homes that have damage that must be repaired by the homeowners before power can be restored. Crews will continually monitor the flooded areas closely so repairs can be made as soon as possible. In some areas, employees and crews assisting are using boats to get into these areas to survey the situation and make repairs. We are here working to restore your power as safely and quickly as possible. More Outage Info

Call: 888-368-7289 to report an outage. Outages can also be reported through our Outage Map or Four County EMC’s mobile app. 

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© 2018 Four County Electric Membership Corporation
Four County Electric Membership Corp. 1822 NC Hwy. 53 West, Burgaw, NC 28425 (T) 888.368.7289 (F) 910.259.1860
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